Return/Exchange Policy

STRICTLY NO RETURN POLICY but we allow exchange of item/s.

For exchange, kindly follow the steps below:

1. Email us with your concern.

2. We will allow exchange if the following conditions are met:

     a. within 3 days of receipt

     b. official invoice available

     c. Original condition and tags intact

      d. Original packaging

3. Our team will advise you where to ship back the items.

4. Once the item/s arrived at our warehouse, you may proceed with choosing the replacement.

5. Replacement will be shipped within 1-2 days to the customer. 

6. No refund will be made if the replacement is of lower cost. The replacement should not exceed the price of the original order. 

7. Shipping fee of the item for exchange is shouldered by the customer.